So I again asked when is the pool supposed cleaned and the lady behind the desk confidently declared "they cleaned it 3 hours ago." so I asked her to step outside and take a look at the state of the pool so we could both agree that it was not at all clean. I returned about 5pm to find the water much clearer but still TONS of debris and garbage in the pool. So I asked politely "please have the pool cleaned well tomorrow it's half the reason I booked at this place." So the next morning I peaked out and the pool was still dirty but it wasn't expected since it was only 9. So I was pissed but I understand how much it sucks to have a contractor bail on you when you have assurances for a client. They said the cleaning people never showed and they would be there tuesday about 11 am. So I went in and asked about why the pool wasn't cleaned. ![]() I came back that night to a still completely wrecked pool. ![]() They said 9 am so I left and went about my day. I figured the pool party just ended so it was understandable and went in and asked what time the pool was due to be cleaned. Monday morning I woke up to have a swim only to arrive at the pool to find it completely trashed. I was told I needed to pay a 15 dollar cover to get into the pool as they were having a pool party. Once again I sighed accepted it and got dressed to go to the pool. I went to the bathroom to find no toilet paper in the dispenser but a roll on the back of the toilet. I shrugged accepted it and went about the business of making the room liveable. A lamp with a wire just held together with electrical tape. I arrived to a barely made bed dust all over the furnishings. After entering our room I knew they didn't utilize any of the time I was gone to ensure the room was clean. ![]() We got a call at 3 saying our room was ready so I went back and checked in. Four seemed a little late but I was understanding and went to drive through the city a bit. We arrived at 11am and told we couldn't check in until 4pm. Upon arrival Sunday the 25th the valet service was excellent. I booked one of their boutique suite rooms and started planning the other aspects of my trip. I did some research and the Artisan Boutique Hotel looked to suit my needs and budget perfectly (European style pool low key bar and decent reviews). Several months ago I started planning my trip to Vegas.
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